Help Centre
- When I try to watch a movie on my iOS app I get a black screen with a loading icon
- How to open an account through iPad or iPhone
- I can watch movies, but audio does not work
- Can't watch a movie on your iPhone or iPad? Follow this troubleshooting
- On my iPad, I see the trailers but I cannot watch movies
- How I can rent movies to watch on my iPad?
- How do I redeem a voucher on my iPhone ?
- Pairing Rakuten TV account with your iPhone, iPad
- Compatible apple devices