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Help Centre

  1. Rakuten TV Help Centre
  2. TABLETS AND SMARTPHONES
  3. Our App for iOS: iPhone and iPad
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Our App for iOS: iPhone and iPad

  • When I try to watch a movie on my iOS app I get a black screen with a loading icon
  • How to open an account through iPad or iPhone
  • I can watch movies, but audio does not work
  • Can't watch a movie on your iPhone or iPad? Follow this troubleshooting
  • On my iPad, I see the trailers but I cannot watch movies
  • How I can rent movies to watch on my iPad?
  • How do I redeem a voucher on my iPhone ?
  • Pairing Rakuten TV account with your iPhone, iPad
  • Compatible apple devices

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