When I try to watch a movie on my iOS app I get a black screen with a loading icon

If you try to play content through your iOS app you get a black screen with the loading icon that lasts too long, don't worry. Fixing this is often as simple as restart the playback and hitting the "Watch Now" button again. After a few seconds, playback should restart without any problems.

If the problem persists check this help page in case it can be useful: 

Can't watch a movie on your iPhone or iPad? Follow this troubleshooting

Due to our Terms and Condition, we remind you that viewing movies is not possible with a version of iOS that is altered by jailbreak

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