If you are watching one of our movies or series and suddenly the volume goes up or down excessively, the cause of the problem is probably not the content but the device you are using.
Most devices have audio options that allow you to set the volume "automatically" so it stays stable. However, our experience tells us that this is not always the case, check the best setting according to your preferences and features of your Smart TV.
For example, Here you can see the different options offered by Samsung.
Press the Home button on your Samsung remote control to bring up the Smart Hub and then select Settings.
Scroll down to the Sound tab and then select Expert Settings.
Scroll down to highlight Auto Volume and then press enter on your remote control to turn this function on.
Select then choose the sound mode that best suits your audio environment.
- Standard: Balanced sound where no tones are emphasized, such as the voices or bass.
- Adaptive sound: Specific effects are more powerful and sounds are more spacious.
- Amplify: Amplify mid and high tones of the sound. This is useful when voices are difficult to understand.