To modify your profile please go to Rakuten TV website and enter your account email address and password
Once logged in, go to “Setting” at the top-right corner of the screen
In “Setting” there are different options which will let you to view and modify your account:
- Profile
In “Profile” it is possible to change:
- Your email address
- User name
- Add a contact telephone number
- Change your password
- Delete your account
- Preferences
In “Preferences” it is possible to:
Choose the audio and video quality preferred
Your Rakuten TV movies will play according to your preferred setting if applicable
Change your Parental Control settings
- Payment Method
Here you can choose your preferred payment method, modify or delete your credit card details
Fill in all required entry fields correctly
Finally press “Add Credit Card”
We accept VISA and MasterCard credit cards and debit cards which are linked to UK banks (banks from England, Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man), except for Maestro Card.
You can also pay using PayPal.
- Receipts
Here you can find all your purchase invoices so you can manage your bills
- Privacy
- Paired Devices
In “Paired Devices” it is possible to see all the devices logged in your Rakuten TV account
If you wish to “unpair” some of your devices, you will need to press on the “Unpair” icon, next you will be asked to confirm your identity by entering your password
For any queries please contact us directly to the following email address: help-ukrakuten.tv