Setting: User Profile, Audio and Subtitles, Payment Methods, Transaction history, Privacy, Paired Devices


To modify your profile please go to Rakuten TV website and enter your account email address and password.

Once logged in, go to “Setting” at the top-right corner of the screen.

In “Setting” there are different options which will let you to view and modify your account:

  • Profile



In “Profile” it is possible to change:

  1. Your email address
  2. User name
  3. Add a contact telephone number
  4. Change your password
  5. Change active country
  6. Delete your account


  • Audio and Subtitles



In “Audio and Subtitles” it is possible to:

Choose the audio and video quality preferred.

Your Rakuten TV movies will play according to your preferred setting if applicable.


  • Payment Method



Here you can choose your preferred payment method, modify or delete your credit card details.

Fill in all required entry fields correctly.

Finally press “Add a new payment method”.


We accept VISA and MasterCard credit cards and debit cards which are linked to UK banks (banks from England, Scotland, Wales, Northern Ireland, the Channel Islands and the Isle of Man), except for Maestro Card.


You can also pay using PayPal. 


  • Transaction History



Here you can find all your purchase invoices so you can manage your bills.


  • Privacy



Here you can enable cookies, configure your preferences for personalized ads and recommendations or configure your email communications.


  • Paired Devices



In “Paired Devices” it is possible to see all the devices logged in your Rakuten TV account


 If you wish to “unpair” some of your devices, you will need to press on the “Unpair” icon, next you will be asked to confirm your identity by entering your password



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