You can set up parental controls by going to “Settings” on your Freesat set top box (STB), and then choosing “General Settings”.

Under parental control section, if you set “market guidance requested”, it means that you set your pin control and when you launch Rakuten TV app from the On Demand section, there will be a pin control message.


If you have not enabled your Freesat pin, you will see the below message from the Rakuten TV app when accessing it for the first time.