Rakuten TV is compatible with the following Freesat devices:
(This list is subject to change anytime. If your device is in this list and you have trouble enjoying Rakuten TV please contact us for help.)
Freesat Humax - HB-1000S
Freesat Humax - HDR-1000
Freesat Humax - HDR-1010S
Freesat Humax - HDR-1100S
If you have any other question, do not hesitate to contact us on help-uk@rakuten.tv.