For questions regarding the service or technical issues you can contact our Rakuten TV Help Center by completing the following form: https://help.rakuten.tv/hc/en-gb/requests/new
However, our support team may need information about your device, connection type, etc. Therefore, for a faster and more personalized service, we recommend to send a request by filling out a short form, which you can find at the top right of the screen in "Request Help"
You can also contact us directly to the following email address: firstname.lastname@example.org
In this case we recommend to indicate the maximum possible information about the occurrence, suggestions or questions to assist in the most efficient way.