To view Rakuten TV content in SD (Standard Definition), you will need a minimum connection speed of 3.0Mbps. For HD (High Definition) you will need a minimum connection speed of 5.0Mbps. If you are trying to watch content in UHD/4k quality we recommend a minimum of 20Mbps. I you want to know more about our UHD/4k content and compatibility click here.

You can test your internet speed here (a new window will open) here: Speed test

If you do not have enough internet bandwith, the content you try to watch on Rakuten TV can suffer cut out and take a long time to load (buffering).