First, make sure that your Panasonic device is compatible with Rakuten TV
Click on the following link to see our approved list of Panasonic devices compatible with Rakuten TV (a new window will open)
Make sure that your Panasonic device is connected to the internet
Once you have confirmed the your device is compatible with Rakuten TV, make sure that you are connected to the internet. To do this, you need to connect your device to a router or internet modem using a connection through your internet provider.
Watch the following video if you have any doubts about how to connect your device to the internet:
Turn on your Panasonic device
Using your device's remote control, press the button "VIERA TOOLS". Next in the menu, choose either the "CONNECT" or "VIERA CONNECT" option.
Find the Rakuten TV icon and click on it.
If the internet connection if sufficient, you will see the Rakuten TV navigation menu.
Congratulations! You are now ready to enjoy Rakuten TV from your Panasonic Smart Viera Connect.
If your internet connection is sufficient, Rakuten TV will open showing you the movie catalogue and other available content.
To rent and watch Rakuten TV movies, you need a Rakuten TV account.
Once you have registered on https://uk.rakuten.tv/ all you need to do is enter your email address and password to start watching Rakuten TV content on your Panasonic device or any other Rakuten TV compatible device.
If you already have an account, you can pair your Panasonic device with your existing account by going to "Settings" and entering your email address and password. Your account will stay paired to your account and all of your movie rentals, purchases, and content in your "Wishlist" will automatically sync to your device.
Create an account
In order to enjoy Rakuten TV, you must create an account. This is very easy, and you can do it from your TV using your remote control. You can also create an account from your computer, which is a little easier because it is easier to type.
From your computer or laptop
To create an account from your computer, click on the following link and fill in the blank fields provided: https://uk.rakuten.tv/sessions/sign_in
After you enter your account details, you must confirm your account by clicking the confirmation link we send you in an email. Once your account is confirmed, you are ready to pair your Panasonic device to your Rakuten TV account. To do this, turn on your Panasonic device and click on the Rakuten TV icon. Click on "Settings" in the upper right-hand corner to pair your device to your new Rakuten TV account.
From your television
To create an account from your television, turn on your Panasonic device and click on the Rakuten TV icon. Click on "Settings" in the upper right-hand corner of the home screen and follow the indicated steps to create your new account. To make the keyboard appear on the screen, just press the OK button. You will need to enter your email address and create a password. If you want to rent and purchase content, you will also need to enter your credit card information. You can use the same account to access Rakuten TV from your computer or any other Rakuten TV compatible device.
During the process of creating a new account, you will need to enter the following information:
This will be your identification for your Rakuten TV account and, once created, you cannot change it.
You should create a secure password and not share it with anyone. You will need this password to sign in to your Rakuten TV account online, or to link new devices to your account. You will also need your password to change the settings of your account.
The Rakuten TV menu on your Panasonic device
In this menu you can change all your preferences and configurations that you had entered before when creating your account.
You can choose the content you want shown on your Rakuten TV account. For example, you can choose to show content that is only suitable for a certain age group.
This preference setting can be changed temporarily to see all content without restrictions: click on "Settings", enter your password, and then change the parental control filter to what you decide.
In this folder you will find all the content you have purchased or rented.
Here you will see all the content you have marked as "Wishlist." This feature is especially helpful to organize all the movies that you want to make sure you see. Remember that you can add content to your Wishlist from the Rakuten TV website or any other Rakuten TV compatible device that you have linked to your Rakuten TV account.
To enjoy Rakuten TV you need to have an internet connection speed of at least 3 Mbps. To watch content in HD (High Definition), we recommend that you have an internet connection speed of at least 6 Mbps.
Consult your LG device's manual to learn how to connect your device to the internet and how to configure this connection.
If your internet connection slows down, then playing movies on Rakuten TV will be affected. While you are watching a movie or TV show on Rakuten TV, it's important that there are no other users using your internet connection to make large downloads or any other activity that could affect the connection speed.