Help Centre

 

Linking your PayPal account is very easy! Please follow these easy steps :

1. Go to https://rakuten.tv/uk/

2. Enter your email account and password. If you don´t have an account yet, please go to uk.rakuten.tv/registrations/new

3. With your linked account enter the menu, which you will find in the upper right corner of the screen and select "SETTINGS"

4. In "SETTINGS" go to the third tab, "PAYMENT METHODS"

5. Click on the "Add a new PayPal account" button.

6. You will be redirected to PayPal, where you need to fill in your PayPal email address and password.

7. Once here, confirm that you wish to link your PayPal account to Rakuten TV.

 

8.That's it! You will be redirected to Rakuten TV again and be able to start to enjoy our contents.

 

How can I set my PayPal payments?

To configure PayPal as your default payment method, you just have to enter the Rakuten TV website with your user account and access the "SETTINGS" menu.

 

In "SETTINGS" go to "PAYMENT METHODS" and select the PayPal option as the default payment method. The only necessary requirement is to have a PayPal account created associated with a credit card issued in the same country that you are using Rakuten TV.

 

 

If you want to change this payment method, you just have to log back into your account and, following the same steps described above, change this option to another available one.

 

How to unlink your PayPal account from Rakuten TV

You can unlink your PayPal account in the "Settings" tab of our website (or at PayPal itself) very easily:

1. Go to https://uk.rakuten.tv/sessions/sign_in
2. Enter your email address and password and click enter
3. Click on "Settings" in the upper right corner of your screen
4. Select the second tab "Payment Methods"
5. Click on the "Bin" in the right side.
6. That's it! There will be no further charges from Rakuten TV to your PayPal account